Shipping Policy.

Digital Delivery Policy

Online PDF Guide sells digital products only. No physical products are shipped.

Delivery method

After a successful purchase, your digital guide will normally be made available electronically through the order confirmation page, download page, and or a download email.

Delivery time

Digital products are normally available shortly after payment has been successfully processed.

If you do not receive access within a reasonable time, please check your spam or junk folder and then contact us through the Contact page on onlinepdfguide.com.

No shipping charges

Because our products are delivered digitally, there are no postage, courier, or physical shipping charges.

Customer responsibility

Please make sure the email address entered at checkout is correct and that you have access to a device capable of opening PDF files.

Problems accessing your purchase

If your download link does not work, the wrong file has been provided, or you experience another technical issue, contact us through our Contact page and include your order number and the email address used for the purchase.

We will take reasonable steps to restore access or provide the correct file.

Immediate digital supply

Digital content may be supplied immediately after purchase. Where required by law, customers must agree to immediate digital delivery and acknowledge any effect this has on their cancellation rights before the download begins. UK guidance specifically requires this consent for instant downloads.

Refunds

Refunds and cancellation rights are handled in accordance with our Return and Refund Policy.